Refund policy

At Orangette, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

 

Returns:

 

  • You may request a return within 30 days of receiving your order.
  • To be eligible for a return, the item must be:
    • Unused and in the same condition that you received it.
    • In its original packaging.

  • To start a return, please contact our support team at [your email/contact link].


 

Non-returnable items:

 

  • Items marked as final sale.
  • Personalized or customized products.
  • Opened or used beauty and hygiene products.

 

Refunds:

  • Once we receive and inspect your return, we’ll notify you by email.
  • If approved, your refund will be processed to your original payment method within 7–10 business days.

Shipping:

  • Return shipping costs are the responsibility of the customer (unless the item was defective or incorrect).
  • We recommend using a trackable shipping service.

Need help?

Feel free to contact us at any time at [nolamiona@gmail.com] — we’re always happy to assist you!